Tasman Foreign Exchange is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tasman Foreign Exchange site and governs data collection and usage. By using the Tasman Foreign Exchange website, you consent to the data practices described in this statement.
Collection of your Personal Information
Tasman Foreign Exchange collects personally identifiable information, such as your email address, name, home or work address or telephone number. Tasman Foreign Exchange also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Tasman Foreign Exchange. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Tasman Foreign Exchange for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tasman Foreign Exchange site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tasman Foreign Exchange public blogs or message boards, this information may be collected and used by others. Note: Tasman Foreign Exchange does not read any of your private online communications.
Tasman Foreign Exchange encourages you to review the privacy statements of websites you choose to link to from Tasman Foreign Exchange so that you can understand how those websites collect, use and share your information. Tasman Foreign Exchange is not responsible for the privacy statements or other content on websites outside of the Tasman Foreign Exchange and Tasman Foreign Exchange family of websites.
Use of your Personal Information
Tasman Foreign Exchange collects and uses your personal information to operate the Tasman Foreign Exchange Website and deliver the services you have requested. Tasman Foreign Exchange also uses your personally identifiable information to inform you of other products or services available from Tasman Foreign Exchange and its affiliates. From timeto time, Tasman Foreign Exchange may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Tasman Foreign Exchange does not sell, rent or lease its customer lists to third parties. Tasman Foreign Exchange may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tasman Foreign Exchange may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tasman Foreign Exchange, and they are required to maintain the confidentiality of your information.
Tasman Foreign Exchange does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Tasman Foreign Exchange keeps track of the Websites and pages our customers visit within Tasman Foreign Exchange, in order to determine what Tasman Foreign Exchange services are the most popular. This data is used to deliver customized content and advertising within Tasman Foreign Exchange to customers whose behaviour indicates that they are interested in a particular subject area.
Tasman Foreign Exchange may disclose personal information where required or authorised by law, where necessary to carry out our functions and services, or where you have provided your consent. This includes disclosures to our service providers who assist with identity verification, technology, compliance, and regulatory obligations. We take reasonable steps to ensure that any third parties receiving personal information protect it in accordance with applicable privacy laws and our security requirements.
Electronic ID Verification
As part of our customer onboarding and Anti-Money Laundering / Counter-Terrorism Financing (AML/CTF) compliance programme, Tasman Foreign Exchange verifies the identity of its customers in accordance with the Identity Verification Services Act 2023 (Cth) and the Privacy Act 1988 (Cth).
We use a third-party identity verification provider to confirm whether the details on your identity documents (such as a driver’s licence or passport) match official government records.
You will be asked to provide consent to the following statement before we can conduct an electronic identity check as follows:
“I confirm that I am authorised to provide the personal details presented and I consent to my information being checked with the document issuer or official record holder via third party systems for the purpose of confirming my identity.”
Providing consent for electronic verification is optional.
If you do not wish to provide consent, Tasman FX can still verify your identity manually by sighting officially certified copies of your identification documents.
We only use the verification service solely for the purpose of verifying your identity. Information about you that is provided to the Verification Service is handled securely and in accordance with applicable laws including the Identity Verification Services Act, the verification service’s Access Policy, and our own internal security procedures.
If you have concerns about how your personal information is handled, please contact our Compliance Officer at compliance@tasmanfx.com
Alternatively you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Use of Cookies
The Tasman Foreign Exchange Web site uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Tasman Foreign Exchange pages, or register with Tasman Foreign Exchange site or services, a cookie helps Tasman Foreign Exchange to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tasman Foreign Exchange website, the information you previously provided can be retrieved, so you can easily use the Tasman Foreign Exchange features that you customised.
User Consent and Cookies
When you visit our website, we present you with a clear choice to accept or reject the use of non-essential cookies and similar tracking technologies. No non-essential cookies will be set unless you provide your explicit consent through the cookie consent banner. You can also manage or withdraw your consent at any time by clicking the appropriate “Privacy Settings” link available on the website. Essential cookies that are required for the basic functioning of the site do not require consent and are always enabled.
For more information on the types of cookies we use and how we use them, please contact us at management@tasmanfx.com for further information.
SMS and Marketing Consent
If you provide your mobile phone number to Tasman Foreign Exchange and choose to opt in, you may receive SMS messages related to our services, including account updates, alerts, or promotional offers. By opting in, you consent to receive recurring SMS messages from us at the number provided. Message and data rates may apply. Consent is not a condition of purchase or service. You can opt out at any time by replying STOP to any message, or by contacting us at management@tasmanfx.com.
We will never sell or share your mobile number with any third parties for their own marketing purposes.
Security of your Personal Information
Tasman Foreign Exchange secures your personal information from unauthorized access, use or disclosure. Tasman Foreign Exchange secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Tasman Foreign Exchange will occasionally update this Statement of Privacy to reflect company and customer feedback. Tasman Foreign Exchange encourages you to periodically review this Statement to be informed of how Tasman Foreign Exchange is protecting your information.
Contact Information
Tasman Foreign Exchange welcomes your comments regarding this Statement of Privacy. If you believe that Tasman Foreign Exchange has not adhered to this Statement, please contact Tasman Foreign Exchange at compliance@tasmanfx.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.